Absence Notifications

Missed classes are forfeited if the student does not notify PBC in advance (24 hour notice). You can notify us via our form below. Alternatively, absence notifications may be given by email to info@planobadmintoncenter.com, or by phone (214) 509 8168, or in-person at the Front¬†Desk by completing a Make-up Request slip. Please provide the student’s name, class, date of absence, and, if possible, the requested date for the make-up.

Make-up Requests

For a 9 class session (once a week class for 9 weeks), we allow a maximum of two (2) make-up classes. For a 17 class session (twice a week classes for 9 weeks), we allow a maximum of four (4) make-up classes. Make-up classes will be based on class availability. Thus, make-up classes are not guaranteed and will be approved based on availability. Please allow us at least three (3) business days to schedule the make-up class. Make-up requests received over the weekend will be processed on Monday after 2PM. Make-up requests for make-up on the weekend must be received by 9pm on Friday; requests received after that will be processed on Monday after 2PM. Students that show up to class without a confirmed make-up may not be able to attend class. All make-ups must be scheduled before the expiration date; otherwise, the class is forfeited. Make up class availability is not guaranteed.

Absence and make-up request form

Expiration Date

For a 9 class session (once a week class for 9 weeks), we allow a maximum of two (2) make-up classes. For a 17 class session (twice a week classes for 9 weeks), we allow a maximum of four (4) make-up classes. Make-up classes will be based on class availability. Thus, make-up classes are not guaranteed and will be approved based on availability. Please allow us at least three (3) business days to schedule the make-up class. Make-up requests received over the weekend will be processed on Monday after 2PM. Make-up requests for make-up on the weekend must be received by 9pm on Friday; requests received after that will be processed on Monday after 2PM. Students that show up to class without a confirmed make-up may not be able to attend class. All make-ups must be scheduled before the expiration date; otherwise, the class is forfeited. Make up class availability is not guaranteed.

Cancellation Policy

There is a $20 fee for all cancellations. Cancellations received before the first day of the registered session will receive a full refund less the $20 cancellation fee. Cancellations received after the first day of the registered session will receive an 80% refund of the remaining classes less the $20 cancellation fee. Refunds will not be provided for full session fees after Week 4 of the registered session.

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